To give our clients real peace of mind and to keep coffee and juice machine downtime to an absolute minimum we provide an unrivalled three hour response service 24/7 and are on site within an impressive time to fix the machine problem. The Krogab Platinum, Silver and Gold service levels reflect our desire to be leaders in providing the best technical service in the coffee and fruit juice machine industry.
Flash - 3 hour response 24/7Prevention is always better than cure. That’s why at Krogab Coffee and Juice Machine Technical Support we also pull out every stop to prevent breakdowns occurring by:
- Using the right coffee and fruit juice machines.
- Using appropriate filtration.
- On-site Krogab training and reviews.
- Regular thorough Krogab maintenance.
“We are delighted with Krogab as a supplier and the service they offer. I would highly recommend them to anyone who is looking to improve their coffee supply.”
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Ben Jackson, Owner of Chilli BananaWorking hard to cut machine down-timeIf you have a technical problem with your machine, please complete the form below. A Krogab engineer will then call you.
When a problem occurs outside of office hours (week days 09:00 -17:00),
please call our 24 hour technical helpline on 0870 950 1960 to speak to an engineer directly.